Shipping policy
PLEASE make sure the correct shipping address is provided at check out. Zaisy cannot be held responsible for items shipped to the wrong address, and will not replace such items.
Estimated shipping times: Most items will arrive within 10 business days, and often even sooner than that, but in some rare cases (for instance, if your apparel size is sold out in the USA, it might be printed in Europe and shipped to you from there), it may take closer to 3-4 weeks to get to you. Please be patient if this happens, but feel free to message us with any questions or concerns. If this is a common occurrence, we may begin to use a different printing company, because we don't want you to have to wait long for your order, and we appreciate knowing about it.
If you order a variety of items, they will likely ship from different locations (for example-- stickers and skincare items ship from us in Utah, and apparel ships to you straight from our printers.) You may see your order arriving in multiple shipments, but rest assured we are working hard to fulfill all of your items. If you are concerned that an item is missing, you can reach out to us anytime here: https://zaisydesigns.com/pages/contact